1. Conclusion of contract
1.1 The presentation of our goods in the HALLHUBER online shop is a non-binding invitation for you to order products from us.
1.2 When you place the order, you create a binding purchase agreement with the seller.
1.3 We accept the purchase agreement with the delivery of the goods. The automatic order confirmation email does not represent acceptance of the agreement, but simply serves to document the fact that the order has been received. We reserve the right to decide whether or not to accept the order. If we cannot accept the order, we will inform you immediately.
1.4 If we determine while processing the order that a product or products you have ordered are not available, we will inform you via email. No purchase agreement arises for the goods that are unavailable.
1.5 We only sell our products to end customers over the age of 18, and only in standard retail quantities.
2. Option to return goods
2.1. In addition to your statutory right of revocation, we voluntarily offer you the opportunity to return products purchased from us. As such, you can return all items purchased via the HALLHUBER online shop without stating any reasons within 14 days of receipt, provided the items are complete, unused and undamaged. In the event of a partial or complete return, the shipping costs will not be refunded. For the return, please use the return label enclosed in the package and fill out the return form. HALLHUBER charges € 5.00 for each additional return. Only trying the goods on, as would be the case in a shop, is permitted. Items with a special hygiene sticker or a hygienic seal can only be returned if the sticker or seal is still intact.
2.2 Your right of revocation as set out in item 3 also applies.
3. Legal cancellation policy
3.3. Model text withdrawal form(If you wish to cancel the contract, please fill out this form and send it back.)
3.1. Cancellation policy
You have the right to cancel this agreement within fourteen days without stating a reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took or has taken possession of the last goods.
In order to exercise your right of revocation, you must notify us (HALLHUBER GmbH, Taunusstr. 21, D-80807 Munich, Germany. Via fax: +49 (0) 30 270018262, per e-Mail service[@]hallhuber.com, or via our hotline:
00800 – 99999 29 9) by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract.
In order to comply with the revocation period, you only need to send this notification, advising us of your wish to exercise your right of revocation, before the end of the revocation period.
3.2. Consequences of withdrawal
If you revoke this contract, we will reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery from the least costly standard delivery offered by us), immediately and at the latest within fourteen days of the day on which we receive your notification of revocation from this contract. In order to reimburse you, we will use the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise with us; in no event will you be charged for this refund. We may refuse a refund until we have received the returned goods or until you have provided proof that you have returned the goods, whichever occurs first.
You must return or hand over the goods without delay, and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract to:
HALLHUBER GmbH / co
FOR Log Berlin GmbH & Co.KG
In order to meet the deadline, you must return the goods before the end of the fourteen-day period. You bear the direct costs of returning the goods.
You shall only be liable for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary for testing the quality, properties and functioning of the goods.
ToHALLHUBER GmbHTaunusstraße 21
GermanyTelefax: +49 (0) 30 270018262via E-Mail service[@]hallhuber.comI/We* hereby give notice that I/We* withdraw from my/our* contract of sale of the following goods*/for the provision of the following service*
Ordered on*/received on*
Name of consumer(s)
Address of consumer(s)
*Delete as appropriate
We will dispatch your goods in
2 - 4 working days of receiving your order, provided we can verify your data (credit check, identity check).
5. Prices and payment methods
5.1 The prices stated at the time of placing the order apply. All prices include statutory VAT.
5.2 Goods can be paid for using the payment methods listed in the order process, in accordance with the conditions stated. We reserve the right to exclude certain payment methods depending on the results of your data verification check (identity and credit checks).
5.3 Should you default on payment, we reserve the right to charge additional reminder fees. In the event of default on payment, you are liable to reimburse all costs, expenses and cash outlay costs that may result through the proper pursuit of our claim. This includes all out-of-court expenses incurred by a debt collection agency or lawyer, regardless of any duty to refund defined under procedural law.
6. Reservation of title
The goods remain our property until such time as full payment has been received.
Provided there are no other arrangements to the contrary, the statutory regulations for guarantees apply.
8. Copyright and trademarks
The entire content of the website, including texts, graphics, photos, images, animated images, sounds, illustrations and software, is owned by us, or by one of our affiliated companies, licensees and/or content providers. This content is protected by copyright and other rights. Its use is subject to our express permission.
All trademarks used on the website are owned by us, unless otherwise stated. These trademarks may not be used without our prior written permission.
9. Applicable law
Auf das This contract is governed by the laws of the Federal Republic of Germany. The UN Convention on Contracts for the International Sale of Goods does not apply.
10. Note regarding Online Dispute Resolution
Pursuant to Regulation No. 524/2013 of 18 June 2013, the EU Commission established an internet platform for the alternative Online Dispute Resolution between consumers and traders (“ODS platform”). The ODS platform serves as central point of contact for consumers and traders that intend to amicably settle disputes that arose from online legal transactions. The ODS platform is accessible under the following link: http://ec.europa.eu/consumers/odr/ . Please feel free to contact us directly via e-mail to service[@]hallhuber.com for an out-of-court dispute resolution.